Greetings, noble warrior! Below you’ll find answers to common queries about our legendary blades and armor. Should your question remain unanswered, our armory smiths stand ready at [email protected].
🛡️ About Our Armory
Who is BladeCrafted Shop for?
Q: What type of customers does BladeCrafted Shop serve?
A: Our armory caters to collectors, historical enthusiasts, fantasy lovers, and practical warriors seeking:
- Battle-ready historical replicas
- Fantasy-inspired blades
- Unique Damascus steel craftsmanship
- Medieval accessories and decor
- Concealment and tactical knives (where legal)
Our Forge’s Philosophy
Q: What makes BladeCrafted products special?
A: Every piece in our collection is forged with:
- Authentic materials like Damascus steel and full-tang construction
- Historical accuracy in replicas
- Fantasy designs worthy of epic tales
- The discreet packaging worthy of royal artifacts
🗡️ Product Questions
Q: Are your swords battle-ready?
A: Many of our historical swords and full-tang knives are combat-worthy, while others serve as display pieces. Product descriptions clearly indicate functional status. Remember: With great blades comes great responsibility.
Q: Why can’t I find automatic knives in my cart?
A: Like a guarded fortress, certain regions restrict these items. Automatic knives are prohibited in CA, NY, NJ and other select regions. Our system automatically filters unavailable products based on your shipping address.
Q: Do you offer custom forging services?
A: Currently our blacksmiths focus on perfecting existing designs rather than custom commissions. However, our diverse selection includes unique pieces like fantasy daggers and Damascus steel knives that might fulfill your quest.
🌍 Shipping & Delivery
Q: How fast does your armory dispatch orders?
A: With the haste of a mounted courier, we process all orders within 1-2 business days (excluding weekends/holidays). Delivery then depends on your chosen shipping method:
- Standard Courier: 10-15 days via DHL/FedEx ($12.95)
- Free Armory Shipping: 15-25 days via EMS (orders over $50)
Q: Why doesn’t BladeCrafted ship to my kingdom?
A: Our longboats cannot reach certain Asian and remote regions due to complex customs restrictions. Additionally, some blade types face local prohibitions. Before ordering, consult your local weapon laws – we cannot be held responsible for restricted items confiscated by customs.
Q: How discreet is your packaging?
A: As subtle as a rogue’s footsteps, all packages are:
- Neutrally labeled without weapon imagery
- Securely padded to prevent damage
- Never disclose contents on external labeling
💳 Payment & Account
Q: What payment methods do you accept?
A: We accept tribute in these forms:
- Visa
- MasterCard
- JCB
- PayPal
Q: Why was my payment declined?
A: Common reasons include:
- Insufficient funds in your treasury
- Your bank’s fraud prevention measures (contact them directly)
- Billing/shipping address mismatch
- Attempting to purchase restricted items for your region
🔄 Returns & Exchanges
Q: What if my blade doesn’t meet expectations?
A: Our Steel-Clad Guarantee allows returns within 15 days of delivery, provided:
- The item is unused and in original packaging
- You cover return shipping (unless defective)
- You contact our armory smiths first at [email protected]
Q: How long do refunds take?
A: Once we receive and inspect your return, expect your gold to be returned within 5-10 business days. The speed depends on your payment method’s processing time.
Q: Can I exchange for a different blade?
A: Currently we only process returns for refunds. For a different item, please place a new order after your return is completed.
Final Note: BladeCrafted Shop operates in full compliance with US export regulations. Buyers are responsible for understanding local weapon laws. Not responsible for spontaneous questing impulses upon receiving your order.
Forge Address: 14300 Leesa Lane, Edmond, OK 73013 USA