Hear ye, hear ye! Should thy newly acquired blade or armor not meet thy expectations, we at BladeCrafted Shop shall honor thy request for return or exchange according to the following decree.

Our Return & Exchange Covenant

We pledge to accept returns and exchanges of most items within 15 days of thy receiving the shipment, provided they meet these conditions:

  • The item must be in its original condition, unsharpened, and unused
  • All original packaging and documentation must be intact
  • The item must not show signs of wear or damage
  • Proof of purchase must be presented

⚠️ Items That Cannot Be Returned ⚔️

By order of the armory smiths, these items are exempt from returns:

  • Automatic Knives (due to local weapon laws)
  • Concealment Knives (classified as specialty items)
  • Custom-forged Damascus Steel Knives (made to thy specifications)
  • Costumes & Kids items (for hygiene reasons)
  • Drinking Horns and Mugs (sanitation concerns)

The Return & Exchange Quest

Step 1: Send a Raven

Dispatch a message to our keep at [email protected] within 15 days of receiving thy order. Include:

  • Thy order number
  • The item(s) thou wish to return/exchange
  • The reason for thy request
  • Whether thou seekest a refund or exchange

Return Request Template:

Subject: Return/Exchange Request for Order #[Order Number]

To the Keepers of BladeCrafted Shop,

I, [Your Full Name], seek to return/exchange the following item(s) from my order #[Order Number]:

Item Name: [Item Name]

Reason: [Reason for Return/Exchange]

I request: [Refund/Exchange for [Item Name]]

My contact information:

Email: [Your Email]

Phone: [Your Phone Number]

May thy smiths guide my request with wisdom.

[Your Name]

Step 2: Await Our Response

Our armory keepers shall respond within 2 business days with:

  • Approval of thy request
  • Instructions for returning the item(s)
  • A return authorization number

Step 3: Dispatch the Item

Once approved, send the item(s) to:

BladeCrafted Shop Returns
14300 Leesa Lane
Edmond, US 73013

Include the return authorization number clearly marked on the package. We recommend using a tracked shipping method.

Step 4: Completion of Thy Quest

Upon receiving and inspecting thy returned item(s), we shall:

  • For exchanges: Dispatch thy new item within 3 business days
  • For refunds: Process thy reimbursement within 5 business days

Refund Information

When thy refund is granted:

  • The refund will be issued to thy original payment method
  • Processing may take 5-10 business days after we approve the refund
  • Shipping costs are non-refundable unless the return is due to our error

For payments made through PayPal, the refund may appear in thy account immediately, though some banks may take additional days to process.

Damaged or Incorrect Items

Should thy order arrive damaged or incorrect, contact us immediately at [email protected]. Include images of the damage or incorrect item, and we shall dispatch replacements posthaste at no additional cost to thee.

Final Provisions

This policy may be amended as our armory grows. Significant changes will be announced with due notice. For any questions regarding returns or exchanges, send a raven to our keep at the email above or to our postal address.

May thy blades stay sharp and thy armor strong,
The Keepers of BladeCrafted Shop