Hark, noble warrior and collector of fine blades! Below lies our sacred covenant regarding the delivery of thy treasures and the rare circumstances under which they may be returned to our armory.

Shipping Information

Note: We dispatch our wares worldwide, though some distant realms in Asia and remote territories may lie beyond our shipping routes.

Order Processing

Our armory smiths require 1-2 business days to prepare thy order for its journey to thy stronghold.

Shipping Options

Standard Shipping

Delivered by our trusted merchant carriers DHL or FedEx:

  • Delivery time: 10-15 business days after dispatch
  • Shipping cost: $12.95 USD
  • Includes tracking for thy peace of mind

Free Shipping

For orders exceeding $50 USD, we employ the services of EMS:

  • Delivery time: 15-25 business days after dispatch
  • Available for qualifying orders
  • Tracking may be limited compared to standard shipping

Returns & Exchanges

Items That Cannot Be Returned

By decree of our armory masters, these specialized wares cannot be accepted back into our inventory:

  • Automatic Knives (restricted by local weapon ordinances)
  • Concealment Knives (classified as specialty implements)
  • Custom-forged Damascus Steel Knives (crafted to thy exact specifications)
  • Costumes & Kids items (for matters of hygiene)
  • Drinking Horns and Mugs (sanitation requirements)

The Return & Exchange Quest

Step 1: Send a Raven

Dispatch a message to our keep at [email protected] within 15 days of receiving thy order, containing:

  • Thy order number
  • The item(s) thou wish to return/exchange
  • The reason for thy request
  • Whether thou seekest a refund or exchange

Return Request Template:

Subject: Return/Exchange Request for Order #[Order Number]

To the Keepers of BladeCrafted Shop,

I, [Your Full Name], seek to return/exchange the following item(s) from my order #[Order Number]:

Item Name: [Item Name]

Reason: [Reason for Return/Exchange]

I request: [Refund/Exchange for [Item Name]]

My contact information:

Email: [Your Email]

Phone: [Your Phone Number]

May thy smiths guide my request with wisdom.

[Your Name]

Step 2: Await Our Response

Our armory keepers shall respond within 2 business days with:

  • Approval of thy request
  • Instructions for returning the item(s)
  • A return authorization number

Step 3: Dispatch the Item

Once approved, send the item(s) to:

BladeCrafted Shop Returns
14300 Leesa Lane
Edmond, US 73013

Include the return authorization number clearly marked on the package. We recommend using a tracked shipping method for thy protection.

Step 4: Completion of Thy Quest

Upon receiving and inspecting thy returned item(s), we shall:

  • For exchanges: Dispatch thy new item within 3 business days
  • For refunds: Process thy reimbursement within 5 business days

Refund Information

When thy refund is granted:

  • The refund will be issued to thy original payment method
  • Processing may take 5-10 business days after we approve the refund
  • Shipping costs are non-refundable unless the return is due to our error
  • For payments made through PayPal, the refund may appear in thy account immediately, though some banks may take additional days to process

Damaged or Incorrect Items

Should thy order arrive damaged or incorrect, contact us immediately at [email protected]. Include images of the damage or incorrect item, and we shall dispatch replacements posthaste at no additional cost to thee.

Final Provisions: This policy may be amended as our armory grows. Significant changes will be announced with due notice. For any questions regarding shipping, returns or exchanges, send a raven to our keep at the email above or to our postal address.

May thy blades stay sharp and thy armor strong,
The Keepers of BladeCrafted Shop